Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, and profile photo (optional) when you create an account
• Authentication Data: If you sign in with Google or Apple, we receive your name and email from those providers. We do not receive or store your Google or Apple password.
• Household Information: Household name, member names, and roles (organizer, member, child)
• User Content: Tasks, calendar events, shopping lists, recipes, notes, and other content you create
• Communication: Messages you send to us (e.g., support requests)

1.2 Information Collected Automatically

• Device Information: Device model, operating system version, app version, and unique device identifiers
• Usage Data: Features used, screens viewed, and interaction patterns (aggregated, not tied to individual content)
• Crash and Error Data: Technical error reports collected via Sentry, including stack traces and device state at time of error. This data is anonymized and used solely for debugging.
• Log Data: Server logs including IP address, request timestamps, and API endpoints accessed

1.3 Information Collected With Your Permission

• Location Data: Precise location is collected only if you enable geofenced reminders (a premium feature). Location data is used solely to trigger reminders when you arrive at or leave a specified place. You can disable location access at any time through your device settings.
• Calendar Data: If you enable calendar sync (a premium feature), we access your Google, Outlook, or Apple calendar data to display and sync events within the App. We only read and write calendar events you authorize.
• Notifications: Push notification tokens, only if you enable notifications.

1.4 Information We Do NOT Collect

• Payment card numbers or billing details (all payments handled by Apple)
• Advertising identifiers or ad tracking data
• Contacts or address book data
• Browsing history outside the App
• Biometric data

2. How We Use Your Information

We use the information we collect to:

• Provide the Service: Create and manage your account, store your content, sync data across devices, and deliver features you use
• Manage Households: Enable family sharing, household membership, and shared content
• Process Subscriptions: Verify your subscription status with Apple (we receive subscription status, not payment details)
• Support Optional Features: Process the data needed to provide calendar sync, reminders, and other features you choose to enable
• Send Notifications: Deliver reminders, household updates, and geofenced alerts you've configured
• Improve the Service: Analyze aggregated usage patterns to fix bugs, improve performance, and develop new features
• Provide Support: Respond to your questions and troubleshoot issues
• Ensure Security: Detect and prevent fraud, abuse, and unauthorized access
• Comply with Law: Meet legal obligations and respond to lawful requests

3. How We Share Your Information

We do not sell your personal information. We do not share your data with advertisers. We share information only in these limited circumstances:

3.1 Within Your Household

Content you create in a shared household is visible to other household members. Family Organizers can view and manage content for child accounts they manage.

3.2 Service Providers

We use the following third-party service providers who process data on our behalf:

Each provider is contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures.

3.3 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect rights, safety, or property.

3.4 Business Transfers

If Clarity Home is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Optional Feature Processing

4.1 Feature Inputs

Some optional features require us to process additional information that you choose to provide or enable. This may include calendar data for sync, location data for reminders, and household content used to power shared workflows.

4.2 How We Limit Processing

• Optional feature processing occurs only when the feature is enabled
• We limit data use to the information needed to deliver that feature
• You can disable optional features through the app or your device settings
• Disabling an optional feature may reduce or remove related functionality

4.3 Service Limitations

Reminders, sync features, and other optional tools may occasionally be delayed, incomplete, or unavailable because of network conditions, device settings, or third-party service interruptions. See our Terms of Service for full disclaimers.

5. Children's Privacy

We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA).

5.1 Children Under 13

Children under 13 may only use the App through a parent-managed family account. We do not knowingly collect personal information directly from children under 13. When a parent or guardian adds a child under 13 to their household:

• The parent provides and controls all information associated with the child's account
• The parent provides verifiable consent for any collection of the child's information
• The child's data is managed entirely through the parent's account
• The parent may review, modify, or delete the child's data at any time

5.2 Children Aged 13–17

Users aged 13–17 may create an account with parental consent or be added to a family household. A parent or guardian remains responsible for the minor's use of the Service.

5.3 Parental Rights

Parents and guardians may at any time:

• Review their child's personal information
• Request deletion of their child's information
• Refuse further collection of their child's information
• Remove their child from a household

To exercise these rights, contact us at privacy@clarityhomeliving.com.

5.4 Discovery of Unauthorized Child Accounts

If we discover that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly. If you believe a child under 13 has provided us information without parental consent, please contact us at privacy@clarityhomeliving.com.

6. Location Data

6.1 When We Collect Location Data

We collect precise location data only when you enable geofenced reminders (a premium feature). Location access requires your explicit permission through your device's location services prompt.

6.2 How Location Data Is Used

Location data is used solely to trigger reminders when you arrive at or leave a designated place. We do not:

• Track your location continuously
• Build location histories or movement profiles
• Share location data with third parties for marketing
• Use location data for advertising

6.3 Controlling Location Access

You can revoke location access at any time through your device settings (Settings > Privacy & Security > Location Services > Clarity Home). Disabling location access will prevent geofenced reminders from working but will not affect other features.

7. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication via Supabase Auth
• Row-level security policies on database tables
• Regular security reviews of our infrastructure
• Minimal data access principles

No method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Data Retention

• Account Data: Retained for the life of your account plus 30 days after deletion to allow for account recovery
• User Content: Retained until you delete it or delete your account. After account deletion, content is permanently removed within 90 days.
• Crash/Error Data: Retained for up to 90 days, then automatically purged
• Server Logs: Retained for up to 30 days for security and debugging purposes
• Location Data: Processed in real-time for geofenced reminders; not stored persistently
• Backup Data: Database backups that may contain your data are retained for up to 30 days and then automatically deleted

9. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Restriction: Request that we limit how we use your data
• Objection: Object to certain processing of your data
• Withdrawal of Consent: Withdraw consent for processing that is based on your consent

To exercise any of these rights, contact us at privacy@clarityhomeliving.com. We will respond within 30 days (or sooner if required by applicable law).

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

10.1 Right to Know

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, our business purpose for collecting it, and the categories of third parties with whom we share it.

10.2 Right to Delete

You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

10.3 Right to Opt-Out of Sale

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.

10.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

10.5 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

10.6 How to Submit a Request

Email: privacy@clarityhomeliving.com

We will verify your identity before processing your request. We aim to respond within 45 days.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the following additional provisions apply:

11.1 Legal Bases for Processing

We process your personal data under the following legal bases:

• Contract: Processing necessary to provide the Service you requested (account management, content storage, feature delivery)
• Consent: Location data collection, calendar sync, and marketing communications
• Legitimate Interest: Security, fraud prevention, service improvement (aggregated analytics), and error tracking

11.2 International Data Transfers

Your data is processed and stored in the United States (AWS us-east-1 region). By using the Service, you consent to the transfer of your data to the United States. We rely on Standard Contractual Clauses and other appropriate safeguards for international transfers where required.

11.3 Data Protection Contact

For GDPR-related inquiries, contact us at privacy@clarityhomeliving.com.

11.4 Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

12. Cookies and Similar Technologies

Clarity Home is primarily a mobile application. Our website (clarityhomeliving.com) uses a limited number of cookies and similar technologies as described below.

12.1 Essential Storage

We use browser localStorage to remember your preferences (such as billing period selection on the pricing page). These are not cookies and are never sent to our servers.

12.2 Analytics Cookies

With your consent, we use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 sets the following cookies:

Analytics cookies are loaded only after you click "Accept" on our cookie consent banner. If you decline, no analytics cookies are set and no data is sent to Google.

We configure GA4 with IP anonymization enabled and do not use Google Signals or advertising features.

12.3 What We Do NOT Use

• Advertising or retargeting cookies
• Third-party marketing cookies
• Social media tracking pixels
• Fingerprinting or other covert tracking techniques

12.4 Managing Your Preferences

You can change your cookie preferences at any time by clearing your browser's localStorage for clarityhomeliving.com, which will cause the consent banner to appear again on your next visit. You can also block cookies entirely through your browser settings.

13. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policy of any third-party service you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the App or by email. Your continued use of the Service after the effective date constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

General Support: support@clarityhomeliving.com
Privacy Inquiries: privacy@clarityhomeliving.com
Mailing Address: 418 Broadway STE R, Albany, NY 12207, United States
Website: clarityhomeliving.com