Privacy Policy

1. Introduction

Welcome to Clarity Home ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the application.

2. Information We Collect

Personal Information You Provide

• Account Data: Name, email address, username, password, and profile information
• Contact Information: Email address, phone number (if provided)
• Payment Data: Billing information, payment card details (processed securely through our payment processors)
• Content: Tasks, notes, calendar events, and other content you create within the app

Information Automatically Collected

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, time spent in app, interaction patterns
• Log Data: IP address, browser type, pages visited, time and date of visit
• Location Data: General location (country/region) based on IP address

Information from Third Parties

• Authentication providers (if you sign in with Apple, Google, etc.)
• Calendar sync services (with your permission)
• Analytics providers (anonymized data)

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Process your transactions and manage your subscriptions
• Send you emails, including administrative emails and marketing communications (with consent)
• Provide customer support and respond to your requests
• Ensure security and prevent fraud
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: With trusted third-party services that help us operate our business (hosting, analytics, payment processing)
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: If required by law or to respond to legal process
• Vital Interests: To protect your vital interests or the vital interests of others
• With Your Consent: With your explicit consent for any other purpose

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection
• Secure data centers with physical security measures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods:

• Account information: Until account deletion + 30 days
• Transaction records: 7 years for tax and accounting purposes
• Marketing preferences: Until withdrawn or 2 years of inactivity
• Support tickets: 2 years from resolution

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to our processing of your information
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@clarityhomeliving.com.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For family accounts with child users (13-17 years old), parental consent and supervision are required. Parents maintain full control over their children's accounts and data.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to delete personal information (with some exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@clarityhomeliving.com or call 1-800-XXX-XXXX.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom (UK), you have additional rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing your information
• Right to lodge a complaint with supervisory authorities
• Right to object to automated decision-making
• Enhanced data portability rights

Our legal bases for processing include consent, contract performance, legal obligations, and legitimate interests.

12. Cookie Policy

We use cookies and similar tracking technologies to track activity on our service and store certain information. Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your online activity to help advertisers deliver more relevant advertising (only with consent)

You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality.

13. Third-Party Services

We use the following third-party services that may collect your information:

• Hosting: Amazon Web Services (AWS) / Google Cloud Platform
• Analytics: Google Analytics 4 (anonymized)
• Payment Processing: Stripe / Apple In-App Purchases
• Email Services: SendGrid / Mailgun
• Error Tracking: Sentry (anonymized)

Each service has its own privacy policy governing the use of your information.

14. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new privacy policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for material changes)
• Providing an in-app notification

We encourage you to review this privacy policy periodically for any changes.

15. Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us:

Clarity Home Privacy Team
Email: privacy@clarityhomeliving.com
Support: support@clarityhomeliving.com
Address: [Your Company Address]
Phone: 1-800-XXX-XXXX

Data Protection Officer
Email: dpo@clarityhomeliving.com

16. Accessibility

We are committed to ensuring this privacy policy is accessible to all users. If you need this policy in an alternative format, please contact us at accessibility@clarityhomeliving.com.